Frequently Asked Questions

Most frequent questions and answers

Why can’t I sign up for my Wellthi App today?

We strive to deliver best-in-class services to you from day one. So we put our social banking wallet through robust testing to ensure bugs are identified and removed before you use Wellthi App. We will only move forward with the product launch when we can give you the quality our community deserves. So, stick with us – Your opportunity to Bank Social with Wellthi Wallet App is right around the corner.

What is Wellthi App?

Save smarter with your crew and Wellthi App. This social banking app takes social savings traditions that have encouraged financial prosperity for centuries, and modernizes them through the power of artificial intelligence, machine learning, and internet based social networking technologies.


Transfer funds into your Wellthi App anytime – your regular bank accounts and cards connect seamlessly. Your Wellthi Wallet holds your general savings, which you can access through your Wellthi virtual card for everyday purchases, as well as your various goals.

Is Wellthi App Legal?

A traditional sou sou is an informal savings club widely known in West Africa and the Caribbean that dates back many generations. In its purest original form, a sou sou was a savings arrangement between a trusted group of family and friends. But scammers are using the concept for dishonest means. In a traditional sou sou, the members pay a fixed, equal amount of money into a common fund on a weekly, bi-weekly or monthly basis and take turns getting paid out on an agreed-upon schedule. The group selects a treasurer who collects the members’ contributions. The pool rotates until all members have been paid out their agreed-upon share. For example, if 10 members contribute $100 a week, each week a member may receive a $1,000 lump sum and the cycle would repeat after 10 weeks. The members do not earn interest and there is no reward for recruiting participants. Although there are legitimate sou sous, there are also scams parading as sou-sous that are illegal pyramid schemes.

Our company, Wellthi App, is in no way affiliated with scams and illegitimate sou sou groups. Wellthi App is a licensed and insured financial technology company that builds social banking solutions for banks and governments. Our technology is inspired by informal sou sou traditions. Wellthi App offers a smart social banking wallet that allows people to save smarter, build credit, and send money with people that they know and trust in a safe, secure, and legal way with your local community bank.



Why am I moving down on the Wellthi App waitlist?

People have the opportunity to move up on the waitlist by inviting friends who then sign up. You too can improve your position by inviting more of your friends and family to the community. Rest assured that either way, everyone will have the chance to be an active customer with us, if they meet basic criteria for opening a US bank account. Thank you for your support.

Do you need to be a US resident to open a Wellthi Wallet?

Yes, you must be a US resident living in the US to open an Wellthi Wallet.

What is a Wellthi Score?

This score represents the financial health of your wealthy goals. It is based on a proprietary formula that takes into consideration the progress that you make towards your goals.

Is my money FDIC insured?

Yes, all deposits will be FDIC insured up to the maximum allowed of $250,000 with our partner FDIC institution.

Will you have a mobile banking app?

Yes, Wellthi is an app first mobile banking product. We believe that this is the right way to do banking in the modern world.

Is Wellthi Wallet minority owned?

Yes. Our company is majority owned, managed and operated by a black woman visionary.

What is a Sou Sou?

Traditionally, a sou sou is a type of social savings club that helps groups of friends reach their savings goals. In the Sou Sou Wallet app, a sou sou is where you invest in one of your specific goals. You can have multiple sou sous, each representing different goals.  

Is there a minimum first deposit?

No. We welcome customers of all sizes and don’t punish you with extra fees for the privilege of receiving your money. We simply say thank you for trusting us.

How do I deposit money into my Wellthi App?

Once we open for deposits, there will be several ways to deposit cash or checks. The easiest options will be to set up direct deposit from your payroll or government benefits and you can use our mobile app to deposit physical checks. You can also transfer money directly from a another bank account you may already have. More details will be provided as we begin accepting deposits.

What is a Personal Goal?

This is a wellthi goal for one of your personal financial goals. Invest in your aspirations!

Can I invest in Wellthi App?

Investment is open at this time for accredited investors only. Please contact us here and thank you for your interest!

What is a Group Goal?

A group goal is where you and a group of people that you trust set a financial goal together. Encourage each other with comments, polls, photos and videos! Harness the power of positive social influence to move forward together. While you can see how others are doing, your savings are held separately then other members’ and remain yours alone.

How can I work for Wellthi App?

We are constantly growing and always on the lookout for great talent with a passion for our community cause. Please check the careers page for more details.